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F A Q

F A Q

Greetings!
Here you will find the general rules of our store and delivery information

SHIPPING

Delivery in our store is free. After payment, a confirmation email will be sent to your email. Your order will be processed within 1 day. If the product is available, we will ship it within 1-3 business days. A mail package will arrive at your address within approximately 14 business days (delivery time depends on your location and holidays). Please enter the correct mailing address and email address.

CUSTOM WORK

Most products in our store are available for sale. But if the product is not available, we can create the same. And also we can make a lamp or a fluorescent painting according to individual sizes and taking into account your wishes. After payment, the product will take 7 business days to make. Then we will immediately send it to you.
We can also draw for you an original vector illustration if you did not find the right one among our portfolio.

EXCHANGE AND RETURN

All products in our store are photographed and described with maximum accuracy. This will help you understand what you are buying. If you have questions about a product in our store or if you need more photos, please write to us at forest.art@protonmail.com or fill out the reverse form in the contact section.
Exchange and return can only be if the product was broken or damaged during the delivery process. In this case, immediately inform us of this and attach a photo of the damaged product.

COPYRIGHT

All illustrations, lamps and paintings are the property of Forest Art©
The use of photographs from this site and product designs is prohibited without my written permission. You can print vector illustrations on t-shirts, bags, covers, mugs and various printing products. But vector files (Ai or EPS) are forbidden to resell.